Planning to launch a brand training initiative in the New Year? Here is a free resource to get you started: an approach to make your brand story to life across a global organization.
Your objective should go something like this: Create and understanding among all employees that:
- The brand is a precious asset that must be grown and protected
- The brand is more than the logo. It is about prioritization, decisions, actions, and behavior.
- Every employee, no matter their role, contributes to the success, or denigration, of the brand.
Tactics:
Phase 1/ Brand 101: All-employee training via a highly produced, engaging, interactive, and fun online module. This is the most efficient and scalable way to reach everybody across a large, global organization. Includes development of on-boarding content for new employees.
Phase 2/ Brand 102: In-depth training for employees closest to the customer (Marketing/ Sales/ Customer Service, etc.) via 30-60 minute sessions that are in in person or via webinar.
Phase 3/ Department-Specific: Customized and relevant content for how specific teams can live the brand (Legal/ Finance/ Product/ Operations, etc.)
Phase 4/ Content-Specific: Customized subject-matter content, targeted to specific employee segments as relevant (Customer Empathy/ Visual Identity/ Brand Voice and Messaging/ Co-Branding/ Brand Architecture, etc)
To access a detailed template, email LetsTalk@globalbrandworks.com.
Happy Planning for the New Year!